BT Contact Number: 0800 800 151

To get quick assistance with your BT issues, call them on 0800 800 151 from your mobile if you are a home subscriber.

If you are a business and receive telecoms services from BT, call this freephone number 0800 800 154.

BT is  a well-known IT and telecommunications provider that has extensive operations in more than 170 counties. In their native UK, BT is the de facto leader when it comes to internet or telephone services because they have a monopoly on the copper, fibre and TV lines that connect everyone in the UK. Because of this extensive net that they have over the UK territory, they are able to provide excellent quality network and broadband services to their local as well as international customers. Whether you’re a home, SME or large corporate customer, you would not go wrong with going the BT route.

Even when a large company has a virtual monopoly on the infrastructure, this doesn’t mean that their sevice is perfect. Like any other product or service provider, there will always be some sort of fault somewhere. It’s just the nature of things.

Phone BT

If you want to report a fault, then you need only dial 151 from your BT line.

If you’re a home customer but would like to call them from your mobile, then dial 0800 800 151.

If you’re a business customer, then you can call BT (from a mobile) on 0800 800 154.

If you want to talk to them about your bill and making payments, then call them on 0330 123 4150 (from a mobile). You can also use their automated line on 0330 123 3311.

If you want to place an order with them or talk to them about changing an order you’ve already placed, or are moving home, then call BT on 0330 123 4150 from a mobile.

If you have problems with your BT landline, then call them from a mobile on 0330 123 4151.

If you have problems with your broadband, BT TV, BT Sport, email or security software,  then call them from a mobile on 0330 123 4567.

If you’re experiencing issues with your BT Mobile, then call them on 0330 123 4150 from another mobile.

BT on the Web

You can also get a lot of help by tapping the active online BT community. You can register and browse the threads and topics here: https://community.bt.com/

You can post your enquiries or just try to see if your particular issue has already been answered in the forums.

If you want to browse around their help page to find solutions on your own, then check out their online help articles here: www.bt.com/help/home

You can access a bunch of user help guides, manuals and tutorials here. You can select from the following list of BT products and services:

  • Landline
  • Broadband
  • TV
  • Mobile
  • Email
  • Security
  • Billing
  • BT Sport